Our process
A clear, homeowner-first path to ending your solar contract.
You didn’t sign up for solar to feel stuck in a contract that’s costing you money, not saving it. Most homeowners never see the steps of a cancellation until they’re already overwhelmed. Here is every one of ours.
Five steps
You always know what comes next.
We’ve structured a process that guides you step by step, so you always know what’s happening, what you’re getting and what to expect next. This isn’t guesswork. It’s clarity backed by experience and professional oversight.
The five steps in detail
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Step 1
Investigation
The first thing we do is get the facts, directly from you. We want to understand:
- Who sold you the system
- What you were told at the time of sale
- What you’re paying now
- How the contract is affecting your finances and peace of mind
This isn’t about blame or finger pointing. It’s about understanding your unique situation so we can move forward with purpose.
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Step 2
Documentation review
Once we understand your situation, we gather all the relevant records, including:
- Your signed solar agreement
- Utility bills from before and after installation
- Loan or lease documents
- Emails or other messages with the installer, lender or finance company
This documentation forms the backbone of the cancellation strategy. The more complete it is, the stronger your case can be.
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Step 3
Contract evaluation
Your documents are then reviewed by the legal team and our cancellation specialists. The evaluation looks for:
- Misrepresentations or omissions
- Contract violations
- Hidden terms that weren’t disclosed
- Any clauses that may give you cancellation leverage
This isn’t just “reading a contract.” It’s professionally identifying where the contract fails to serve you, based on decades of cancellation and consumer advocacy experience.
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Step 4
Negotiations
If your situation qualifies, which we determine from the contract review and your documentation, we coordinate the cancellation process. That means working with third-party partners, legal professionals and case managers to file, track and guide your matter through each stage.
Our team negotiates with the solar company to get you out of your contract, and the legal team monitors your matter every step of the way. You’re never left holding the bag or wondering what to do next.
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Step 5
Resolution
Most cases resolve within 12 months, though we advise allowing up to 24 months depending on contract complexity and external factors.
Throughout this period, we keep you informed with regular updates, so you always know exactly where your case stands. No guessing, no anxiety, no surprises.
Timing
What the calendar looks like.
Every contract is different, so these are honest ranges, not promises.
- Day 1Free consultation. You find out whether your contract is worth pursuing.
- Month 12Most cases are resolved by this point.
- Month 24Allow up to 24 months for complex contracts. If yours isn’t resolved by then, the money-back guarantee applies.
Why this works
Not a quick fix. A documented path forward.
Our process is a strategic, documented, homeowner-centric path forward. It’s how real cancellation gets done: thoughtfully, methodically, and with you at the center of the process.
This framework means you’re not just paying for hope. You’re engaging in a real, measurable process designed to remove your contract obligation.
- Industry expertiseSpecialists who know how solar agreements are built.
- Attorney supportThe legal team monitors your matter throughout.
- Ongoing updatesYou always know where your case stands.
Ready to take the first step?
Your solar contract shouldn’t control your finances or your future. Begin with a free consultation and see if your contract qualifies for our money-back-guaranteed cancellation program.